There may be several reasons that we cannot determine your eligibility to register an account.
- You may already have an account. If so, please log in.
- You are under 18 years old.
- The information you entered does not match our records. Try correcting or removing information to exactly match what we would have on file.
- The information you entered is not specific enough to identify your record. Try entering more information to help us find your record.
Please confirm that you have entered your last name, date of birth, zip code, and CareMore ID number exactly as it appears on your CareMore Member ID card. If you are still having trouble, please contact Member Services and one of our representatives will gladly assist you.
Member Services
If you are in California, Nevada, or Arizona please call 1-800-499-2793 (TTY: 711).
If you are in Virginia, please call 1-888-326-3584 (TTY: 711).
8:00 a.m. to 8:00 p.m., 7 days a week (Oct 1- Feb 14)
8.00 a.m. to 8:00 p.m., Monday-Friday (Feb 15-Sept 30)